Resources for Content Management and XML Strategies
The following educational resources are available for purchase from our partners and business associates:
Virtual Collaborative Writing in the Workplace: Computer-Mediated Communication Technologies and Processes by Beth L. Hewett and Charlotte Robidoux, eds.
This book investigates the use of computer-mediated communication technologies, including everything from instant messaging and e-mail to interaction on Web pages, Webcasts, and graphical user interfaces, to facilitate effective interdependent collaboration in writing projects. This book focuses on the type of writing that typically occurs in virtual workplace settings, such as academic institutions, private and for-profit industry, and the government, in which the purpose of the writing is to convey information or argue a position rather than to socialize or entertain.
Managing Enterprise Content: A Unified Content Strategy by Ann Rockley
This book provides the concepts, strategies, guidelines, processes, and technological options that will prepare you to meet the increasing demands of creating, managing, and distributing content.
DITA 101: Fundamentals of DITA for Authors and Managers by Ann Rockley, Steve Manning, and Charles Cooper with Mark Lewis
DITA 101 is designed for authors and managers. The Rockley Group has taken years of experience helping organizations to move to DITA and distilled it in an easy to read and understand format.
Content Management for Dynamic Web Delivery by JoAnn Hackos
With Content Management for Dynamic Web Delivery learn how to successfully manage Web content to achieve a competitive edge. Using the content-management strategy that she developed for companies such as Nortel, Motorola, Cisco, and others, JoAnn Hackos walks readers through the stages of effective Web content management.
Information Development: Managing Your Documentation Projects, Portfolio, and People by JoAnn Hackos
The 1994 best-selling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. In 2006, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users.
Standards for Online Communication by JoAnn Hackos & Dawn Stevens
Standards for Online Communication gives you guidelines for how to place information online in your company. It provides both a design and development process and a set of guidelines for the Internet, intranets, and help systems for designers and authors who need to create effective electronic information.
User and Task Analysis for Interface Design by JoAnn Hackos & Ginny Redish
Designing an effective interface doesn't happen by chance. Good design happens only when designers understand who will be using their product, what the users are trying to accomplish, and the circumstances under which users must work. In User and Task Analysis for Interface Design, JoAnn Hackos and Ginny Redish share their experiences in gathering this information directly from users and then applying what is learned to the difficult task of interface design.
Introduction to DITA Second Edition by JoAnn Hackos
This new 2011 edition of the bestselling Introduction to DITA includes DITA 1.2 mechanisms, including keyref, conkeyref, constraint mechanism, and more information to bring DITA users up to date. The tutorial lessons guide you step-by-step through the learning process from developing information topics and maps through content reuse mechanisms and modifying the DITA environment to better meet your needs.
FrameMaker: A Hands-On Guide to Creating DITA Compliant Documents (with tutorials) by Bernard Aschwanden and Jacquie (Heys) Samuels
This innovative book provides a combination of technical information related to using FrameMaker to build DITA-compliant content with detailed, step-by-step tutorials. The interactive tutorials guide even the most novice user through the steps required to learn how to create content including tasks, concepts, references and even maps. Every aspect of creating content from the basics of the software application and use of the structured interface through to the development and publishing of maps to online help, HTML and even PDF formats is addressed.
XMetaL: A Hands-On Guide to Creating DITA Compliant Documents (with tutorials) by Bernard Aschwanden and Jacquie (Heys) Samuels
Learn to use JustSystems XMetaL Author to create DITA-compliant content in an easy to use, hands-on fashion with guided tutorials from Certified Technical Trainers! This innovative book provides a combination of technical information related to using XMetaL Author to build DITA-compliant content with detailed, step-by-step tutorials. The interactive tutorials guide even the most novice user through the steps required to learn how to create content including tasks, concepts, references and even maps. Every aspect of creating content from the basics of the software application and use of the structured interface through to the development and publishing of maps to online help, HTML and even PDF formats is addressed.
CMS Starter Kit Contents
- Crash Course for Content Management: For the real beginner, this self-guided training takes you through the basic nuts and bolts of content management.
- How to Build Your Business Plan for Content Management
- How to Prepare Your Content for a Content Management System
- How to Prepare Your Staff for Content Management
- What to Look For in a Content Management System
- Where to Find a Content Management System
- How Our Clients Got Started in Content Management
- Resources for Content Management and XML Strategies
- Tools to Get Started: ROI Calculator, RFI and RFP Templates

