Vasont Systems
Content Management Software
Vasont Content Management System


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Industries: software/technology

Quote from GE Healthcare


The Vasont Content Management System is particularly suited for the software industry because it solves the common problems associated with managing and publishing software documentation.


CASE STUDY: GE Healthcare (formerly IDX Systems Corporation)
Discover how a leading healthcare information technology supplier leveraged a single-source ECM initiative using Vasont to provide top tier documentation, training, and customer support resulting in improved product quality and customer satisfaction.

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Problem Solution
“Our customer service department spends too much time answering support calls because our Help documentation isn’t accurate.” Single Sourcing: Vasont stores content only one time in the system, no matter how many times that content is used. This significantly consolidates the amount of content an organization must manage and ensures content is consistent and accurate across all documents.
“We had to delay our last software release because the corresponding user’s guide was not ready.” Powerful Content Reuse: Vasont enables users to create new documents on-the-fly by simply dragging-and-dropping reused components to the new document, eliminating the need to rewrite duplicate content.
“Our small staff manages several versions of documentation for five software products – including user’s manuals, CD-ROM Help tools, and Web site text.” Versioning and Global Change: Vasont’s versioning and global change capabilities allow users to track every version of their content and update shared content in multiple documents with a single edit, saving hours of editorial time.
“We publish documentation in nine foreign languages, including Arabic, Korean, and Russian. Our translation process is very time-intensive.” Multi-language and translation management: Fully Unicode-enabled, Vasont can help global organizations drastically cut translation costs through its component-level handling of content.
“We need to manage screenshots, flow charts, and other images for our software manuals.” Asset Management: Vasont’s ability to manage and integrate large volumes of graphics makes it easy to utilize screenshots and other images to illustrate software functionality.

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